Your local family Dental Clinic

Ottery St Mary Dental Practice

Tim Johnson Dentistry Limited

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Frequently asked questions.

Below is a list of frequently asked questions, but please feel free to call our practice if you need additional information. We are always pleased to assist you.

What are the advantages of Private dental treatment?
There is a greater choice of treatment options, improved quality of care, better materials and overall patient experience.

Cancellation and missed appointments?
If you have to cancel an appointment, please give at least 24 hours notice. Patients who frequently miss or late cancel appointments risk losing their registration at the practice.

Please contact us as early as possible in the day to allow us to offer you one of our special set-aside times. Emergencies out of treatment hours for serious conditions can be obtained by telephoning the practice.

Do I have to live near the dental practice to register?
No. Unlike GP surgeries there are currently no restrictions on where you may register as a dental patient. Even if your first contact with us is a dental emergency, we’re happy to help.

What happens if I get toothache?
Phone as early as possible during surgery hours and we will endeavour to fit you in the same day. For out of hours emergencies registered patients should call the practice and follow the advice on the answer phone message.

Is dental treatment painful?
No, when proper techniques are used, dental treatment can be extremely comfortable and pain free.

What does it mean when my gums bleed when I brush and floss?
This maybe a sign that gum disease is present and will need to be assessed by the dentist to prevent future tooth loss.

Can I ask questions?
Yes, Dentists and Staff at Ottery St. Mary Dental Practice always listen to your concerns, answer all of your questions in easy to understand terms and encourage patients to be involved with decisions regarding their treatment.

Is it easy to schedule an appointment?
Yes, our patients are always given appointments within a reasonable time period.

Are dental x-rays necessary?
Yes, to detect possible underlying problems, which can be treated at an early stage preventing future tooth loss.  Our digital equipment is state of the art and minimises exposure. We follow the Royal College of Surgeons (fgdp rcs) guidelines as to the frequency of x-rays.

Do I have to have silver fillings?
No, white composite fillings or inlays for larger cavities are available.

Does metal have to show around crowns?
No, the practice also offers metal-free high strength porcelain crowns.

Is it possible to make my teeth whiter?
Yes, the surgery offers professional tooth whitening, different options are available your dentist will be able to advise the best one for you.

Do I have to wear something that needs removing when replacing missing teeth?
No, your dentist can advise you on fixed options such as bridgework or implants.

General dental treatments for better oral health

We offer a full range of general dental services here at Ottery St. Mary Dental Practice. These services include regular examinations, diagnosis advice and treatment planning, preventative care, periodontal treatment, taking of radiographs and issuing of prescriptions, when required.

View our complaints procedure